The Universal Order is the intelligence and organizing principle behind creation—a guiding set of timeless laws that govern the harmony of the universe. For millions of years, it has been creating forms to express itself in the manifested world, creating balance in all things, including ourselves. By aligning with this intelligence, you unlock your true potential and manifest your deepest desires.

Our mission is to help you embrace this alignment—blending inner awareness with outward expression through our lifestyle products. Each piece in our collection is a reflection of this journey, designed to empower you to live with intention and authenticity. As you connect with the Universal Order, your life will naturally reflect this harmony, allowing you to shape your reality with clarity and purpose.

Our collection is crafted with high quality fabrics and materials from esteemed manufacturers who are vetted and audited to meet international and regulatory requirements. Our suppliers are recognized for their dedication to ethical practices and environmental responsibility, ensuring not only the finest quality materials but also fair and respectful treatment of their artisans.

We take pride in partnering with companies that share our values, upholding a commitment to conscious craftsmanship. If you would like more details about our sourcing and production practices, our customer service team is always delighted to assist you.

Shopping with us is effortless. Simply browse our collection, select your desired product, and add them to your basket. When you're ready, proceed to checkout and complete your purchase with your correct details and preferred payment method.

We accept all major debit and credit cards, including Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna and others to give you a seamless checkout experience.

Creating your account is effortless. Simply click on the Account icon at the top right of our screen, enter your email, and we´ll send you a 6 digit code to log-in. That’s it—you’re all set! Welcome to The Youniversal Order.

We're sorry to hear that. Please reach out to our Customer Service team via the Chat function, the Contact Us form at the bottom of this page, or email us at Customer.Services@theyouniversalorder.com. We're more than happy to assist you personally with processing your order.

To help you find the perfect fit, please refer to the Size Guide available on each product page. If you're unsure about your size, our Customer Service Team is happy to assist—simply reach out to us at Customer.Services@theyouniversalorder.com.

Helpful Tips for Selecting the Right Size:

Each product page includes details on fit, styling, and model measurements, giving you a clear sense of how the piece is designed to fit. If you need further guidance, don’t hesitate to get in touch—we’re here to help!

To receive stock updates, simply subscribe to our newsletter on our website. You'll be notified when your favorite items are back in stock, along with exclusive offers and updates on new arrivals. Just enter your email at the bottom of the page, and you’re all set!

Yes, we do! Digital gift cards are available for purchase online under Merch or search for it using the search bar. You can use the gift cards for yourself, or simply it with someone special.

Yes, we offer a warranty on our pieces to uphold our commitment to the highest standards of craftsmanship. Should you encounter any issues with your products due to a manufacturing defect, please contact our Customer Service team. We are dedicated to providing a personalized resolution, whether through repair, replacement, or another appropriate solution. For further assistance, please don’t hesitate to reach out to us.

Yes, we offer free worldwide shipping! Keep an eye out for our exclusive promotions and special offers, which include seasonal discounts, flash sales, and occasional free product deals.

You’ll receive an email with all the tracking and delivery details once your order is placed. You will also receive a text on the day of arrival with tracking information, to ensure you know exactly where your order is. You can also track your oder by going into the Track Your Order page here.

The majority of our garments are shipped from Istanbul, Türkiye but we also have multiple shipping locations for our other products including the US, Canada, Mexico, Latvia, China and the UK. The specific shipping origin depends on the items you're purchasing and your location.

You’ll have four shipping options available at checkout: Free, Standard, Express, and Expedited (the fastest option). You can select the shipping method that best suits your needs, with the associated delivery times clearly outlined.

To enhance your shopping experience, we also offer Free Expedited Shipping on orders over a specified amount. This will be automatically applied and clearly marked as Complimentary Shipping when eligible.

You’ll have four shipping options available at checkout: Free, Standard, Express, and Expedited. You can select the shipping method that best suits your needs, with the associated delivery costs clearly outlined.

The Free Shipping option typically arrives within 14 Days but please allow for up to 28 Days for delivery.

The Expedited Shipping typically arrives in 1 - 3 Days depending on what you're buying and where you're based but please allow for up to 5 Days for delivery.

To enhance your shopping experience, we also offer Free Expedited Shipping on orders over a specified amount. This will be automatically applied and clearly marked as Complimentary Shipping when eligible.

If you notice an address error shortly after placing your order, we recommend reaching out to our customer support team as soon as possible. The sooner we are notified, the greater the chance of making adjustments before your order is processed.

If your order has already been prepared for shipment or dispatched, modifications can no longer be made through our team. In this case, you will need to contact the shipping carrier directly to request an update. Please note that any changes may be subject to carrier approval and additional fees, depending on their policies.

For further assistance, kindly provide your order number and correct shipping details when reaching out to us or the shipping company. You may contact us via the form at the bottom of this page or at Customer.Services@theyourniversalorder.com

The prices on our website include VAT and customs fees, so you can shop with confidence, knowing there will be no unexpected charges at checkout or from customs. Our aim is to offer transparent pricing, ensuring a seamless and hassle-free shopping experience.

Thank you for your purchase! Once your order is placed, you will receive a confirmation email containing your order number, a summary of your items, and the shipping address.

Please note, confirmation emails may sometimes be filtered into your spam or junk folder. If you don’t see it in your inbox, please check those folders.

If you’ve checked your spam folder, waited a few minutes, and confirmed your email address but still haven’t received the email, don’t worry! Our customer support team is here to assist you. Simply reach out with your full name and order number, and we’ll help verify your order status and resend the confirmation email if needed.

We allow for returns, exchanges and refunds under specific conditions, for this and the full details on the return process please read our refund policy available here.

Once we receive your return at our warehouse, please allow 5-10 working days for us to process your refund. You’ll receive an email confirmation once the refund has been issued to the original payment method used for your order.

*During peak periods, our returns process may take a little longer, so we appreciate your patience.

Subject to our Refund policy you may exchange your purchased product.

• If your item arrives damaged or defective, we will arrange a replacement at no extra cost.
• If you wish to exchange an unworn, unused, and unopened  item for a different product, you may do so within 14 days of receiving your order. Exchanges are subject to product availability.
• If you prefer, we can issue a store credit  instead of a refund, allowing you to choose another item at your convenience.
• Store credits do not expire and can be used towards any future purchase.

To initiate an exchange or store credit request, please contact our Customer Service team.

Once we receive the item at our warehouse, please allow 5-10 working days for us to process shipping your exchanged item. You’ll receive an email confirmation with the new shipment details to enable tracking of your package.

In the rare instance that the return does not meet your expectations, we provide the option to exchange the product for a replacement, a refund or issue a store credit. Contact our Customer Service team within 5 days of receiving the item with details of the damage and photos and we will make it right.

We offer a 14-day return window, starting from the date of delivery, during which customers may return their package without the need for a reason. Please ensure that the return shipment is sent back to us within this 14-day period. For more information or support on this options outside of this timeframe, please contact our Customer Service team who would look into the matter for you.